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About Brainfuse HelpNow

FAQs

Q: Why should I create a free account after I log into Brainfuse HelpNow with my library card?  

A: You will be able to access all the advanced features of HelpNow including:   

  • Live online tutoring and homework help in English and Spanish. 
  • Access to real-time writing lab tutors: submit a paper to receive instructive and thoughtful analysis in 24 hours. 
  • Practice tests

Q: Do I need to create a new BrainFuse HelpNow account if I already have one from another library system? 

A: No. If you have a Brainfuse HelpNow account from another library system, you can log in with that account after entering your Arlington library card number. 


Q: Why do I need to create a different BrainFuse account for HelpNow, JobNow and VetNow?

A: HelpNow, JobNow and VetNow are independent platforms, so you need to create a separate account with a different username for each one.   


Q: How do I navigate to other Brainfuse products (VetNow and JobNow)? 

A: To ensure complete account authentication, return to the Library’s research portal menu and click or tap on the name of the product that you wish to use.