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About Kanopy

FAQs

How do I create a Kanopy Account?

  • Enter your library card and create a Kanopy account (more info)
  • Check your inbox for a verification email from Kanopy
  • Start Streaming

How many titles can I watch each month on Kanopy? 

  • Each month you get 30 "tickets." Your ticket counter appears in top right of the Kanopy platform.
  • Your tickets reset at midnight on the first day of each month.
  •    Unused tickets do not roll over into the next month.

How are play credits counted?

  • Movies – 2-4 tickets (viewing period 3-4 days)  
  • Series and Great Courses - Variable based on run time. 
    • 2-4 hours of run time will be 2-3 tickets (viewing period 3 days)
    • 4-6+ hours of run time will be 4-5 tickets (viewing period 7-21 days).

How can I watch Kanopy?

Stream Kanopy on your computer, phone, or tablet and/or from SmartTV apps like Roku, Apple TV and Fire Stick.


Can I download videos?

No. At this time, videos can only be streamed online.


What if my email is already associated with a Kanopy account?

Reset your password, then choose Arlington Public Library as your library. and add your library card.


Visit Kanopy's Help page for more information