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About Brainfuse JobNow: FAQs

Who can use Brainfuse JobNow?

JobNow is available to all library cardholders.

When is live job coaching available?

Live tutoring is available daily from 2 PM to 11 PM.

Why should I create an account?

Creating an account allows you to track your progress, save your live sessions, submit resumes & cover letters for review, and access personalized learning resources tailored to your needs.

How can interview coaches help me if they know nothing about the job I’m seeking?

Live interview coaches are trained to help you formulate responses to common questions through an online mock interview. While your interview coach may not know much about the job you’re seeking, they can help you perfect techniques for tackling substantive questions.

What is an online mock interview?

An online mock interview helps you improve your interviewing skills by giving you plenty of practice under simulated interview conditions by asking you common interview questions.

  • You respond through instant messaging
  • At the end of your interview, your interview coach will provide you with constructive feedback and interview tips.

What software/hardware do I need for live interview coaching?

All you need is a computer with Internet access (our classroom is Mac/PC compatible).
* Please remember to disable your pop-up blocker when entering our online classroom.
While JobNow requires no download, it may take a few minutes to enter your session for the first time.

How does the Resume Lab work?

Simply submit your resume and/or cover letter and receive constructive comments from a JobNow resume expert within 24 hours.
In order to use the Resume Lab, you will need to register for an account. Registering requires you enter a username, password, and valid email address. This information will be kept confidential and will not be used for any purpose other than the resume lab.

What types of comments can expect from the Resume Lab?

Experts will identify grammatical and stylistic errors and provide you with constructive comments regarding the effectiveness of your resume and cover letter. You will not receive feedback regarding specialized substantive areas. For instance, if your resume for an engineering position includes detailed technical information, resume experts will not comment on the technical accuracy or relevance of such information.

What are the qualifications of JobNow interview coaches and resume experts?

All JobNow coaches and resume experts have a four-year degree, are based in the U.S. and submit to a complete background and reference check. All JobNow coaches and resume experts receive initial and ongoing training in their respective positions.

Is there any limit to the amount of live interview coaching or resume assistance I can receive?

No. Use JobNow as frequently as you want/need to.