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Use this form to get help with the eCollection. If you need help with something else, please try one of these other options
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- Change Language Course
- Downloading Lessons
- Lessons Not Downloading in Mobile App
- Link to Library
- Merge Profiles
- Microphone Issues?
- No Audio?
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- Sync Progress Across Devices
- Accessibility
Error Message Help
- Automated Queries Error
- Web page not available (Cleartext Not Permitted)
- iOS Create Subscription Error
- Something Went Awry
- Invalid ID, Username or Password
- Your library card number is invalid
- Refresh Error Message
For additional help, visit the Mango Support Center.