Volunteer Management Basics
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Volunteers: Workflow
This describes the workflow and responsibilities for recruiting, vetting and hiring volunteers. (July 2025) -
Adult Volunteers: Guidance for Staff
A step-by-step guide on staff workflow, interviewing applicants and managing volunteers. (July 2025)
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Volunteer Manual
All volunteers should review this manual. It includes an overview of APL operations, mission, vision and principles. (June 2025)
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Adult Volunteer Agreement
Volunteers must have a signed agreement in their online file. (June 2025)
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Volunteers Needed Flyer
Display this at your location when you want to alert patrons to volunteer needs.
Software Guidance for Program Managers
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Training Video 1: Available ResourcesThis 8 1/2-minute video is to help Program Managers be aware of available library resources to promote volunteerism and support our volunteers.
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Training Video 2: Software OverviewIn this 20-minute video, Program Managers will tour the Galaxy Digital site and learn about its features and functionality.
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Training Video 3: Creating OpportunitiesThis 30-minute video will help Program Managers understand how to create public-facing and internal-facing opportunities.
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Training Video 4: Opportunities & Shifts: Adding/Editing/Sorting & FilteringThis 30-minute video will show how to add and edit shifts and assign volunteers to a shift. It will also show how to sort and filter opportunities and shifts for Program Managers at Central Library.
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Training Video 5: Logging Hours for VolunteersThis 20-minute video will help Program Managers learn the various ways for hours to get logged, either by staff or by volunteers.
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Volunteer Platform OverviewA recording of our first overview of the new Galaxy Digital volunteer management platform. (Jul 2025)
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Volunteer Management Overview SlidedeckThis slidedeck covers the basics of our new volunteer management platform. (Jul 2025)
COMING SOON: Training Video 6: Managing new applicants
Software Guidance for Volunteers
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Volunteer How To Video 1: Logging in and Updating ProfilesThis 10-minute video walks volunteers through the process of logging into their new Galaxy Digital account and updating their profiles. Please watch it and be prepared to help volunteers get acquainted with using the new software. (Aug 2025)
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Volunteer How to Video 2: Logging/Tracking Your HoursThis 10-minute video walks volunteers through the process of logging their hours. Staff should be acquainted with the process in order to help volunteers with the new software. (Aug 2025)
Volunteer Applicants:
- To respond to an opportunity, new applicants will need to set up a profile with Galaxy Digital / Get Connected.
- Adults (high school graduates and older) will follow the "Adult Track."
- Youth (6th - 12th grade) will follow the "Youth Track."
Permission Levels
Galaxy Digital Roles & Permissions:
- Site Manager: Members of POP Team who have full access to the Galaxy Digital / Get Connected site.
- Program Manager: Staff who have responsibility for a set of volunteers (and the associated program or service). Program Managers have access to their set of volunteers' files. They can add shifts, log hours on behalf of volunteers, and add job ads, among other things. You might also see reference to Advanced Program Managers, which is the same as a Program Manager.
- Program Facilitator: Staff or Branch email account that has read-only access to their branch volunteer schedule and contact information.
- User: These should be primarily volunteers. Some staff may have created basic user accounts to experience a volunteer perspective. There may also be some staff accounts not fully updated.
Volunteer Check-in Kiosk QR Codes
Print your location's sign. The QR code will take your volunteers to the Volunteer Kiosk where they can log in and out of their shifts.
You can also follow the Check-in Kiosk link on your location page to bring the kiosk up at your workstation. However, following the link will log you out of your account.